The EAS Team Assisted a Local Ringwood Business with Seamless Business Telephone System Integration
A Local Mortgage Company’s Quest for Improved Communication
The client, a successful mortgage company in Ringwood, approached us with a common issue: dissatisfaction with their existing business phone systems. They were relying on an IP system but had been facing numerous service problems with their previous provider, a large national company. These issues ranged from connectivity problems to unreliable call quality, all of which were hampering their day-to-day operations.
EAS Steps In with a Tailored Solution
Understanding the importance of a reliable communication infrastructure for businesses, we were determined to assist. We began by conducting a thorough assessment of their needs, taking into account their 10 users and the specific challenges they were facing.
Our solution included two critical components: a new fibre broadband service and our hosted telephony system. The fibre broadband service promised lightning-fast internet speeds, ensuring smooth communication and uninterrupted connectivity. Additionally, our hosted telephony system, renowned for its reliability and efficiency, was seamlessly integrated alongside their existing setup.
A Seamless Transition
One of the standout moments of this project was the porting of their phone numbers to our platform. Despite the complexity of such an operation, they experienced absolutely no downtime. This smooth transition was a testament to our team’s expertise and dedication to ensuring minimal disruption to our clients’ operations.
With the implementation of our business telephone systems, Sea Sense Mortgages witnessed a transformation in their communication setup. Their team, in their own words, now enjoys a superior and friendly service. Moreover, they can make calls to 01, 02, 03, and 07 numbers without incurring extra charges, enhancing their cost-efficiency.
The flexibility of our system also allowed several team members to work from home, a capability they had previously struggled with. In today’s ever-evolving work environment, this newfound flexibility has proven invaluable.
A Happy Client, A Successful Project
Sea Sense Mortgages was thrilled with the service provided by EAS. Their business phone systems are now a source of strength, reliability, and efficiency, enabling them to better serve their clients and enhance their operations.
At EAS, we take immense pride in assisting local businesses in Ringwood and throughout Dorset and Weymouth. Our commitment to delivering exceptional business telephone systems remains unwavering, ensuring that businesses in our community have the communication tools they need to thrive.
We look forward to continuing our mission of assisting local businesses in achieving their communication goals. If your company requires reliable and cost-efficient business telecoms solutions, get in touch with our friendly team today to discuss how our expert services can meet your needs.