About EA Systems

Business communications built around people, not packages.

Since 2004, EA Systems has helped businesses choose, install and manage communication technology with clear advice, personal support and solutions designed around how they actually work.

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Technology changes. Good service should not.

2004

Today

EA Systems was created with a clear purpose: provide businesses of every size with dependable communication technology and a level of service that remains personal from the first conversation through installation and ongoing support.

The company has developed from traditional telephone systems into Cloud Voice, business connectivity, mobile and modern digital communication services. The core approach has remained consistent — listen carefully, recommend what fits and remain available after the system goes live.

01

Started in 2004

A business built around technical knowledge, sales experience and customer-service management.

02

Designed around each customer

A business built around technical knowledge, sales experience and customer-service management.

03

Supported beyond installation

A business built around technical knowledge, sales experience and customer-service management.

What you get with EA Systems

One partner for the complete communication setup.

EA Systems brings communication services, equipment, installation and support together so businesses do not have to coordinate separate suppliers without a clear point of responsibility.

01

One provider

Bring key business communication requirements together through one team that understands how your phones, connectivity, mobile users and locations connect.

02

Service at the centre

EA Systems plans, delivers and supports each project with a strong focus on communication, reliability and completing work properly.

03

Support for today and what comes next

Communication systems can expand as users, locations and working patterns change, helping teams work effectively from offices, homes and mobile locations.

04

Designed around your business

Every solution is selected around the organisation's actual requirements rather than forcing every customer into the same package.

05

Supported from start to finish

Pre-sales guidance, installation, configuration, training and after-sales service are coordinated so customers are not left unsupported during any stage.

06

Clear pricing

Services should be explained clearly, with costs and project requirements confirmed before implementation.

Technology with people behind it

Your communication system should not become another problem to manage.

Business phone systems, broadband, mobile services and connected equipment work best when they are planned together. EA Systems looks beyond individual products and considers how the complete setup supports employees, customers and daily operations.

01

Fewer disconnected suppliers

One team can understand how the different parts of the communication setup depend on each other.

02

More relevant recommendations

Products and services are selected according to real requirements rather than unnecessary features.

03

A controlled
implementation

Installation, number transfers, equipment configuration and testing can be coordinated through one plan.

04

Familiar ongoing support

Customers can speak to people who already understand the system rather than explaining the setup repeatedly.

Our story

From traditional phone systems to modern business connectivity.

EA Systems has developed alongside major changes in business communications while retaining its original focus on service and long-term customer relationships.

2004

EA Systems is founded

Jason Emmerson founded EA Systems, combining customer-service management, sales experience and technical knowledge with a clear vision: to provide high-quality service to businesses of every size.

2007

Supporting a national charity

EA Systems began supplying telephone systems to a national charity’s 320 sites across the UK, with ongoing support across its locations.

2008

Samsung UK relationship

EA Systems became a Samsung UK Silver Dealer during the company’s traditional telephone-system period.

2009

Growing the business

An expanded sales effort helped EA Systems grow the business and add new products to its portfolio.

2011

Testing hosted telephony

The first versions of EAS Hosted Telephony were tested in the office. The launch was postponed because broadband speeds were not yet suitable for customers.

2014

Investing in better billing

EA Systems invested in its own billing platform, providing more detailed billing and enabling billing services for other communications businesses.

2015

EAS-y Hosted Telephony launches

EAS-y Hosted Telephony launched and was installed for many existing customers. Improved bandwidth made it possible to support voice and data as the market moved towards VoIP.

2018

The move towards VoIP

EA Systems installed its last conventional Samsung telephone system after ten years as a Samsung dealer, as VoIP became the way forward.

2021

The next generation joins

After 17 years of organic growth, EA Systems continued to uphold its original service values. Jason’s son Archie joined the company, marking a proud moment for the family.

Today

Modern business connectivity

EA Systems brings together Cloud Voice, business broadband, mobile and connected-device services, continuing its focus on personal support and long-term customer relationships.

Built to move with the technology

The products changed. The responsibility did not.

Technology should be introduced because it solves a genuine business requirement. EA Systems evaluates the current setup, identifies what needs to change and creates a manageable route towards modern communication services.

Cloud Voice & Yealink

Flexible calling for offices, remote users and multiple locations.

Business Broadband

Full Fibre, Ethernet and backup connectivity for business locations.

Mobile & IoT

Mobile plans, data connectivity and connected-device solutions.

2027 Switch-Off

Review analogue lines, alarms, payment systems and connected equipment.

Trusted when staying connected matters

Built for long-term
business relationships.

“

‘EA Systems have been our supplier of choice for all our telecommunication requirements for approx. 14 years. They have always offered a superior service at a competitive price, and we would actively recommend them for their product, service and expertise’


Derek
Director
BT Office Furniture

“

“Jason/EA Systems have been a valuable business connectivity solutions partner for us since 2014. During which time, covering all our 33 sites in Southern England, they have supported our growth with a no job too small, always helpful and smiling attitude.”


Andrew Dearsley

CFO

Children’s Nursery

“

“Jason and his team have been looking after all our broadband and phone systems since day one at New Forest Clothing. They’ve been absolutely excellent from the start—always reliable, quick to sort out any issues, and consistently great to work with. Having a team we can completely trust with our connectivity has made a huge difference to our business. Couldn’t recommend them highly enough!”


New Forest Clothing